NMC Operator (m/f/d)

64347 Griesheim
19.04.2021

Daten dieser Anzeige

Job-ID: 021286257
NMC Operator (m/f/d)

Hughes Network Systems GmbH

Germany

HRGermany-Jobs@hugheseurope.com

Due to our success, we are expanding our business activities and looking for a NMC Operator, located in Griesheim, Germany. The HNS Network Management Center monitors the state of complex networks in detail, finding trends, solving network problems possibly before the customer notices it. A NMC Operator troubleshoots network incidents that were either detected during checks/monitoring or handed over by first or second level help-desk. The NMC Operator is responsible for operating, servicing and optimizing customer networks, supporting installation of hardware and software, managing and maintaining systems, monitoring network availability and security, providing support for the development of new applications, as well as rectifying and logging network failures. Use of linear troubleshooting techniques to detect, diagnose and solve problems in customer networks Troubleshoot local or remote hardware or software issues Provide technical support to customers, partners or service providers Assist in the definition and implementation of maintenance work necessary to ensure smooth operation under guidance of Hub Engineers Monitoring network availability, capacity and security Performing routine tasks needed to ensure service continuity Work with different internal and external Trouble Ticket systems to record, track and evaluate network and individual site incidents Communication with external service providers or sub-contractors Work in a 24/7 shift roster system

Vollzeit Griesheim Bachelor/Master degree in communications engineering or information technology or comparable education and experience Knowledge of data communication and networking protocols (TCP/IP, SNMP, etc.) Knowledge of basic router configurations and operations Knowledge of Windows and Linux operating systems Basic experience with scripting and/or batch tools CCNA or equivalent IT certifications are considered to be a plus Programming skills are considered to be a plus Knowledge of satellite (wireless) communications and/or VSAT technology are a plus English and German language k.A. NMC Operator (m/f/d) IT/TK Softwareentwicklung Informatik Hessen Informatik, Wirtschaftsinf., IT u. TK IT/TK Hardwareentw., embed. Syst. Fachkraft Hardwareentw., embed. Systems Netzwerke, Systeme Telekommunikation, Nachrichtentechnik Universitätsstudium Deutschland IT/TK Netzwerke, Systeme Fachhochschulstudium IT Netzwerk Support Datenkommunikation Netzwerkingenieur Netzwerktechnik Informatiker Informatik Informatikingenieur Telekommunikation Kommunikation Network Management Telekommunikationsnetz Angestellter o. Leitungsfunktion Helpdesk, technischer Support TK-Hardwareentw., Netze Informatik, IT Griesheim <64347> Telekommunikation Softwareentwicklung 64347 IT Langjährige (> 7 J.) Due to our success, we are expanding our business activities and looking for a NMC Operator, located in Griesheim, Germany. The HNS Network Management Center monitors the state of complex networks in detail, finding trends, solving network problems possibly before the customer notices it. A NMC Operator troubleshoots network incidents that were either detected during checks/monitoring or handed over by first or second level help-desk. The NMC Operator is responsible for operating, servicing and optimizing customer networks, supporting installation of hardware and software, managing and maintaining systems, monitoring network availability and security, providing support for the development of new applications, as well as rectifying and logging network failures. Use of linear troubleshooting techniques to detect, diagnose and solve problems in customer networks Troubleshoot local or remote hardware or software issues Provide technical support to customers, partners or service providers Assist in the definition and implementation of maintenance work necessary to ensure smooth operation under guidance of Hub Engineers Monitoring network availability, capacity and security Performing routine tasks needed to ensure service continuity Work with different internal and external Trouble Ticket systems to record, track and evaluate network and individual site incidents Communication with external service providers or sub-contractors Work in a 24/7 shift roster system Support, Kundendienst Englisch Informationstechnologie, TK Mehrjährige (3-7 J.) Systemadministration, Netze

IT/ EDV Hardware & Netzwerke

IT/ Softwareentwicklung

Kundendienst/ Service

Telekommunikation, Nachrichtentechnik

Angestellter/ Fachkraft

Vollzeit

64347 Griesheim